1. Introduction
This Privacy Policy describes how FitLinked collects, uses, and protects your personal information when you visit our website, use our mobile application, or interact with our services. By using our platform, you agree to the practices outlined below.

2. Information We Collect

Personal Information:

When you register or use our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Fitness Goals & Health Information (e.g., weight, height, fitness level, medical history – optional)
  • Payment Information
  • Uploaded Documents (e.g., trainer certifications)

3. How We Use Your Information
We use your information to:

  • Create and manage trainee/trainer profiles
  • Facilitate trainer discovery and matchmaking
  • Enable real-time chat and plan sharing
  • Provide personalized workout and meal recommendations
  • Improve our platform and user experience
  • Send important account or promotional updates (you can opt out anytime)
  • Comply with legal obligations and prevent fraud

4. How We Share Your Information

With Service Providers:

We may share your information with third-party vendors for purposes such as:

  • Payment processing
  • Data storage
  • Analytics
  • Email notifications
    These providers are contractually obligated to protect your data.
With Other Users:
  • Trainer profiles (including ratings, reviews, certifications) may be visible to other users.
  • Trainees’ fitness data is only shared with their selected trainer(s).

In Case of Business Transfer:
If FitLinked is acquired or merges with another company, your information may be transferred accordingly.

5. Your Rights

Access & Update:

You can review and update your profile and personal information at any time.

Delete Account:

You may request deletion of your account and data by contacting us at the email provided below.

Marketing Preferences:

You can opt out of promotional emails by clicking “Unsubscribe” or contacting us.

Data Requests:

You may request a copy of the data we hold about you.

6. Data Security
We use industry-standard encryption, firewalls, and secure hosting to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Children’s Privacy
Our platform is not intended for users under the age of 13. We do not knowingly collect data from children under 13. If we discover such data, it will be deleted promptly.

8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. Continued use of the service indicates acceptance of those changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, feel free to reach out:

Frequently asked
questions

Is the app free to use?

Yes! Trainees can create an account and explore trainer profiles for free.

Are all trainers certified?

Yes, we verify certifications and experience before approving trainers on the platform.

What if I want to become a trainer?

Just sign up as a trainer, complete your profile, and start connecting with clients right away.

How do I find the right trainer for my fitness goals?

After signing up, you can filter trainers by specialization, experience, location, and user ratings. Our smart-matching system also recommends trainers based on your goals and preferences.

Is the app available on iOS and Android?

Yes! You can download the app from both the App Store and Google Play.

Ready to Elevate Your Fitness Game?

Download the app and start training smarter — not harder.